SHIPPING & RETURNS
SHIPPING POLICY
At our store, we prioritize a seamless and refined delivery experience, ensuring your order পৌঁches you with both speed and care.
We offer two carefully selected shipping options:
• Express Shipping
Designed for a faster experience, with delivery typically within 3 to 5 business days.
• Complimentary Shipping
Our standard option, with delivery typically within 3 to 8 business days.
In rare and exceptional circumstances beyond our control (such as logistical delays or force majeure), delivery may extend up to 10 business days.
Every order is processed promptly, and tracking details will be provided whenever available, allowing you to follow your delivery every step of the way.
For any questions or assistance, our support team is always here to help: essenziabeautystore@gmail.com
RETURN & EXCHANGE POLICY
At our store, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.
To be eligible for a return, you must provide clear photo evidence of the issue (such as damage, defect, or incorrect item). These photos must be sent to our support email for review.
Once your request is analyzed and approved, we will provide further instructions regarding the return or replacement process.
Please note:
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Requests made after 7 days of delivery will not be accepted.
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The product must be unused and in its original condition whenever possible.
For assistance, please contact us at: essenziabeautystore@gmail.com